Member FAQ
General Questions
Membership
Membership Directory (Print & Online)
Username & Password Assistance
General Questions
Q: How can I locate another AGC Arkansas Member?
A: You can locate other members of AGC Arkansas by clicking on Member Directory in the member portal menu. To search for a member, type in the company name or name of the primary contact into the "Search For" field and click "Search".
Q: What is the Gold Club and how can I join?
A: The AGC Gold Club is an elite organization of members who want to contribute above and beyond the basic dues. These members are acknowledged with special badging, company listings and recognition. In addition to seeing their company name at events and on mailings throughout the year, these members enjoy supporting AGC in their community. 100% of the proceeds of the Gold Club stays in Arkansas to fund the local chapter, programs and regional events.
You may join the Gold Club for the $500 membership fee at any point in the year by clicking on "Join" next to the Gold Club in the "Committees and Groups" section of your member portal menu. Alternatively, you can choose to join the Gold Club at the time of your membership renewal. Gold club membership is good through Jan. 1st of every year.
Q: What is the Future Leaders Division (FLD) and how can I join?
A: The Future Leaders Division or FLD is the essentially the under 40 set of up-and-commers in the construction industry. FLD members also hold four of the seats on the AGC Board of Directors. Members will enjoy exclusive events including industry tours and socials as well as special emails. There is no fee to join FLD. You may join FLD by clicking on "Join" next to FLD in the "Committees and Groups" section of your member portal.
Q: What is the Century Club and how can I join?
A: The Century Club is a great way to get involved with the adovocacy efforts of your industy. It's espeically rewarding for the person with limited time to volunteer. When needed, AGC will call upon you to contact your local, state and national legislators via email or phone call to share with them the need to support our industry. You may join the Century club by clicking on "Join" next to the Century Club in the "Committees and Groups" section of your member portal.
Q: How can I join the Legislative Committee?
A: You may join the Legislative Committee by clicking on "Join" next to the Legislative Committee in the "Committees and Groups" section of your member portal.
Q: What is the AGC Blueprint Magazine? How can I subscribe or unsubscribe to the publication?
A: The AGC Blueprint is the quarterly trade publication of AGC Arkansas. Subscription to the Blueprint magazine can be managed through "My Profile" in the member portal menu. If you wish to subscribe to the Blueprint magazine, select "Yes" from the dropdown menu next to "Blueprint Magazine". If you wish to advertise in the magazine, click here.
Q: How can I contribute to the PAC?
A: Please contact Debbie Hall at dhall@agcar.net for more information regarding how to contribute to the PAC.
Q: I have a question that's not on the list. Who can I contact?
A: Please send your inquiries to Debbie Hall at dhall@agcar.net.
Membership
Q: How do I update my profile?
A: To update your profile, click on "My Profile" in the member portal menu. Review your information, make changes as necessary, and click on the "Save Changes" button to update your profile.
Please note: All "required" fields must be filled out prior to updating your profile otherwise changes will not be saved.
Q: How do I change the billing contact for our company?
A: To update or change the billing contact, click on "My Billing Contact Information" in the member portal menu. Review information and make changes as necssary, then click on the "Save Changes" button to update the profile.
Q: How do I add new employees to the company's membership?
A: To add new employees to your company's existing membership with AGC Arkansas, click on "My Co-Workers" in the member portal menu. There are two types of employees you can add. Each has different levels of permission within the member portal:
Affiliate: Can add, manage, and delete employee's profiles within the company when logged in
Rep: Can only manage their own profile, and cannot see other's information when logged in
Q: How do I delete or change an employees profile?
A: If you are the Primary contact for the Organization, you can manage employee profiles under "My Co-Workers" in the member portal menu. Select the individual you wish to change or delete from the "Review/Modify a Contact" dropdown menu. Once their profile loads, make changes as necessary and select "Save Changes" to update their profile or select "Delete Contact" and "Save Changes" to delete the contact.
Q: How can I renew my membership online?
A: if you are the Primary Contact for your company, you can renew your company's membership with AGC Arkansas by selecting "Membership Renewal" in the member portal menu. To pay for membership dues by credit card, select "Register & Pay Online". To pay for membership dues with a check, please select "Register & Bill Me" and an invoice will be emailed to the Billing Contact on file. Please send a copy of the invoice with a check to the AGC AR offices to complete payment. Monthly volume dues and RHF fees will continue to be collected as in the past.
Membership Directory (Print & Online)
Q: What information will be displayed in the print directory?
A: The following information will be displayed in the print directory: Organization Name, Organization Address (Address 1, Address 2, City, State, Zip Code, and Country), Organization Email, Organization Phone, Organization Fax, and Organization Email. In addition, any "Additional Locations" added to the Organization's (Company's) profile will display with the following information: Location Name, Location Address.
For more information regarding Additional Locations, please see: "I want to add my branch locations/offices to my company's listing in the print directory"
Q: Where can I update the information for my company's listing in the print directory?
A: To update your company's directory listing information, go to "My Company" in the member portal menu. Update all information as necessary, and select "Save Changes". If you have further questions regarding your directory listing, please contact Debbie Hall at dhall@agcar.net.
Q: I want to add my branch locations/offices to my company's listing in the print directory.
A: To add additional listings for branch locations and offices, go to "My Company" in the member portal menu. Then, scroll down to the bottom of the page and click on the "Add Location" button. A popup window will appear to add information for the additional location. If the popup window does not appear, please check your popup window settings in your browser and try again.
Please note: The "Location Name" will be the title of the location that appears in both the print directory and online directory. It is suggested that the "Location Name" be one of the following formats: Company Name - Atlanta Office, Atlanta Office, or Atlanta Branch.
Q: I need to change the categories I've selected for my company's listing in the print directory and online directory.
A: To manage and change directory categories, go to "My Directory Options" in the member portal menu. Review all available categories in the "Directory Categories" menu box and make your selections using the "CTRL" key on the keyboard. Each company can select up to 5 directory categories.
Q: How can I add a description, photo, or logo to my company's online directory listing?
A: A photo or logo can be uploaded and displayed on the company's online directory listing (not print) by clicking on "My Company" and selecting the "Add Photo/Logo" button. Uploaded files must meet the following requirements:
- Photos must be saved as a .jpg file format
- Photos must be 72dpi and in RGB color profile
- The filename must be short in length, have no spaces, and contain numbers and/or letters only
- The file can be no larger than 2mb
Q: I don't want my email or phone number displayed in the online directory. How do I remove it?
A: Visibility of all information displayed in the online directory can be managed by clicking on "My Directory Options" in the member portal menu. Under "Directory and Display Options", unselect the options you do not wish to appear for your personal listing in the "Affiliate and Representative Information" area.
Username & Password Assistance
Q: I do not know my username and password.A: If you are a current member of AGC Arkansas you can retrieve your username and a temporary password via email by clicking here and entering the email address that was used to sign up for your account. Your username and password can also be changed under "My Profile".
Q: I received an email containing my username and a temporary password, what next?
A: Please proceed to the login page here and type in your username and temporary password.
Q: I am having trouble accessing my account with the username and temporary password that was sent to me.
A: We recommend that you type the username and password that was provided via email. If you copy and paste the selection into the username and password fields, sometimes you are copying and pasting an extra "space" which the system will not recognize.
Q: I pressed the "Retrieve Username and Password" button more than once, will I get more than one email?
A: You can retrieve your username and a temporary password as many times as you wish but the system will send you additional emails. Note that the most recent email you've received will contain the temporary password that will allow you to access your account.
